PIKPART
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PIKPART revolutionizing the automotive aftermarket industry by building an O2O (online-to-offline) based tech-enabled garage network for existing Internal Combustion Engine (ICE) and Electric vehicles as well as preparing infrastructure to be future ready for all emerging market of CNG, hydrogen, and other upcoming technologies. Pikpart is expanding its global reach for spares in the automotive industry through its B2B and B2C e-commerce platform, with the goal of facilitating seamless transactions for all automotive stakeholders, including manufacturers, distributors, retailers, mechanics, and end users.
Pikpart, an esteemed venture of Ratnashil Online Services Private Limited is pioneering the O2O (online-to-offline) ecosystem in the automotive aftermarket industry. Through its online platform, Vehicle customers (Two wheeler and Four wheeler (P)) can easily book services, order spare parts, and schedule maintenance using a user-friendly application. On the offline side, these services are executed by a network of Pikpart’s garages, ensuring quality, transparency, and pocket friendly. This seamless integration guarantees a superior customer experience and sets PIKPART apart in the market.
Pikparts ecosystem is built on five core verticals, each tailored to meet the diverse needs of the automotive industry
Pikpart Smart Garages: Multibrand service centres offer comprehensive maintenance and repairs for two and four-wheelers vehicle owners, featuring skilled technicians, advanced tools, modern infrastructure, and smart applications integrated with garages for top-notch service.
Pikpart Spares: With a vast inventory of over 7000+ own-brand spare parts, Pikparts spares unique warranty-guarantee concept access to high-quality components for vehicle repairs and upgrades.
Pikpart Electric: Pioneering the shift towards electric mobility, Pikparts electric division provides sales and service support for electric two-wheelers and four-wheelers, including the establishment of charging stations and sales networks.
Pikpart E-commerce: Through its Ecommerce platform, Pikpart facilitates seamless transactions for all automotive stakeholder including Manufacturer, Distributors, Retailers, mechanics and end users, means to cater both B2B and B2C customers, ensuring convenience and efficiency in procurement and sales.
Pikpart Application: Cater to the needs of both businesses and consumers and to make this O2O strategy works, Pikparts 5 application, offers a user-friendly interface for accessing a range of automotive services and products, enhancing connectivity and customer experience.
A Resilient Journey in the Automotive Aftermarket Industry
Pikpart embarked on its journey in Year 2018 amid the competitive realm of the Indian Automotive Aftermarket Industry. While many startups struggled despite significant funding, Pikpart stood out by prioritizing sustainable growth and operational efficiency. This strategic focus not only ensured its survival but propelled it towards profitability within just five years.
Vision
By 2028, The companys goal is to become a leader in the automobile aftermarket industry by creating a framework in which important stakeholders may conduct all business activities relevant to the industry. The company will grow its physical garage network footprint to over 10,000 sites, with a focus on onboarding around 100,000 retailers, 500+ brands, and 10 million customers on its Ecommerce Platform. Pikparts own brand spares will be available in over 60,000 SKUs, achieving this objective. The ambitious strategy is meant to cater to the present and projected aftermarket service and spares requirements.
Franchise Agreement is renewable 
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